Cookies Policy

Use of Cookies

PlayKibo uses cookies to enhance your experience on our website. Cookies help us understand how you interact with our platform and allow us to improve functionality, personalize content, and deliver relevant advertisements. When you first visit our website, you will be presented with a cookie consent option. You can choose to allow or disable cookies on your device. This complies with legal requirements for obtaining user consent before storing or accessing cookies.

Types of Cookies We Use

Below are examples of cookies that may be used on our website:

Cookie NameProviderDurationPurpose
SAPISID, APISID, SSID, HSID, SIDGoogle2 yearsStores user preferences such as language and SafeSearch settings
SIDCCGoogle1 daySecurity cookie to protect user data
__Secure-*Google1–2 yearsBuilds user interest profiles for personalized ads
NIDGoogle6 monthsStores preferences and personalizes ads
_gaGooglePersistentGoogle Analytics cookie for tracking unique users
MUIDBing1 monthTracks user activity for Bing Ads
_gidGoogle1 dayTracks website usage for analytics
_uetvid, _uetsidBing1 year / 1 dayTracks visitor behavior for targeted ads
fp_token_, io_token_IovationSessionFraud prevention and analytics
incap_ses_, visid_incap_OptimoveSessionMarketing and personalization
intercom-*IntercomSessionCustomer support
mp_*_mixpanelMixpanelSessionMarketing analytics

Managing Cookies

You can control or disable cookies through your browser settings. For guidance, visit:

  • Internet Explorer
  • Google Chrome
  • Mozilla Firefox
  • Apple Safari

For opting out of Google Analytics tracking, you can use the Google Analytics Opt-out Browser Add-on.

Data Sharing

We may share your data with trusted third-party providers (e.g., analytics, marketing, fraud prevention) to deliver services and comply with legal obligations. Transfers are made under strict data protection standards.

External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these sites. Clicking external links is at your own risk.

Social Media Policy

Engagement on Social Media

PlayKibo may maintain official accounts on various social media platforms. Any communication or interaction on these platforms is subject to the terms and privacy policies of the respective social media providers. We encourage users to exercise caution when sharing personal information on social media. PlayKibo will never request sensitive or confidential details through social media channels. For any private matters, please contact us via official communication methods such as email or live chat on our website.

Social Sharing Features

Our website may include social sharing buttons that allow you to share content directly to your social media accounts. Please note that using these features may allow the social media platform to track your activity. Use these tools at your discretion.

Shortened Links

PlayKibo may share shortened URLs on social media to link to relevant content. While we strive to ensure these links are safe, social media platforms can be vulnerable to spam or malicious activity. Clicking on shortened links is at your own risk, and PlayKibo cannot be held responsible for any issues arising from external content.

Responsible Gambling Policy

1. Overview

For most people, gambling is a fun and enjoyable form of entertainment. However, for some individuals, it can lead to harmful consequences. At PlayKibo, we are committed to promoting responsible gambling and reducing the risks associated with problem gambling.

2. What is Responsible Gambling?

Responsible gambling means ensuring that gaming activities are conducted in a safe and controlled manner, minimizing the potential for harm. It involves both personal responsibility and the operator's duty to provide tools and resources that support safe play.

3. What is Problem Gambling?

Problem gambling occurs when a person loses control over their gambling behavior, leading to negative impacts on their life, finances, or relationships.

4. Our Commitment

PlayKibo strives to create a secure and supportive environment for all players. We actively promote responsible gambling practices and provide tools to help customers stay in control.

5. How We Support Responsible Gambling

We work together with regulators, communities, and individuals to help prevent gambling-related harm. Our measures include:

  • Self-Exclusion Options: Players can request to block access to their account for a chosen period.
  • Information and Resources: We provide educational materials on responsible gambling.
  • Staff Training: Our team receives regular training on responsible gambling practices.
  • Referral to Support Services: We guide customers to professional help when needed.

Our goals are to:

  • Minimize gambling-related harm.
  • Help customers make informed decisions.
  • Ensure timely access to assistance for those affected.
  • Promote collaboration between the gambling industry, communities, and regulators.
  • Maintain a safe and transparent gaming environment.

6. Protection of Minors

PlayKibo strictly prohibits underage gambling. Our services are intended for individuals aged 18 and above. We encourage parents and guardians to use filtering tools to prevent minors from accessing gambling sites.

7. Recommended Filtering Tools

To block gambling websites, consider using:

  • BetBlocker: https://www.betblocker.org/
  • NetNanny: https://www.netnanny.com/
  • GamBlock: http://www.gamblock.com/

PlayKibo is not responsible for third-party software performance.

8. Additional Help

If you or someone you know is struggling with gambling, please seek help from these organizations:

  • Gamblers Anonymous: https://gamblersanonymous.org/ga/
  • Gambling Therapy: https://www.gamblingtherapy.org/ Email: support@gamblingtherapy.org

9. Self-Exclusion: Conditions and Processes

Self-exclusion is a voluntary measure that allows you to block access to your account for a defined or indefinite period if you feel you cannot gamble responsibly.

How Self-Exclusion Works

  • Once you request self-exclusion, your account will be locked for the selected duration.
  • During this period, you will not be able to log in, place bets, or receive bonuses or promotional offers.
  • Self-exclusion cannot be revoked until the agreed period ends.
  • For indefinite exclusions, your account will remain locked for at least 6 months and will only be reopened after an internal review upon your request.

Important Terms

  • Any wagers, bonuses, or promotional entries made during the self-exclusion period will be forfeited.
  • PlayKibo will take all reasonable steps to enforce self-exclusion, but you agree not to attempt to open new accounts or bypass restrictions.
  • If you succeed in creating a new account during your exclusion, we will close it as soon as detected.
  • Losses incurred during self-exclusion will not be refunded.
  • If we suspect attempts to disguise account identity, we reserve the right to void wagers and take further action.

Reactivation

  • At the end of a fixed self-exclusion period, your account will automatically reopen.
  • Indefinite exclusions require a formal review before reactivation.

Additional Support

If you need help or advice, here are trusted resources:

  • National Council on Problem Gambling Helpline: +1-800-426-2537 Chat: https://www.ncpgambling.org/help-treatment/chat/
  • GamTalk Website: https://www.gamtalk.org/treatment-support/
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